Privacy Policy
Effective Date: 10/12/2025

1. Introduction
   Quadpair Inc. (“we,” “us,” “our) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, sign up for waitlist/contact forms, or place orders. We comply with the requirements of the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), and, where applicable, other relevant privacy laws.

   
   

2. Information We Collect
   2.1 Information You Provide Directly
   We collect personal data that you voluntarily submit when you:
   Fill out a waitlist / contact / preorder form (e.g. email address, first/last name, optional phone number or address, any message you include).

Provide shipping/delivery information when placing an order.

Communicate with us (e.g. via email, support requests, surveys).

2.2 Automatically Collected Information
When you interact with our website, we may automatically collect certain information, including but not limited to:
IP address, browser type/version, device type and operating system, pages visited, time and date of visits, referral URL, and other usage analytics data.

Cookies or similar tracking technologies (if implemented) for analytics or site functionality purposes.

2.3 Payment and Transaction Information
If you place an order, payment processing is handled by Stripe (or another third-party payment processor). We do not store your full credit card details. Only the minimal payment data needed for order processing, fulfillment, and legally required record-keeping is recorded.

3. How We Use Your Information
We use the collected information for the following purposes:

To manage your waitlist / preorder / contact form submissions.

To send confirmation emails, updates, newsletters, and promotional messages (if you consent).

To process payments, fulfill orders, and communicate about orders or shipping.

To respond to customer inquiries and provide support.

To analyze and improve our website, services, and user experience.

To comply with legal obligations (accounting, tax, regulatory).

Fulfilling pre-orders, backorders, and waitlist notifications

Providing product support, warranty, and RMA services

Sending account, order, and service-related communications

4. Legal Basis for Processing (GDPR)
   Where we process data from persons in the EU (or otherwise subject to GDPR), our legal basis includes:
   Consent — when you sign up for a newsletter, marketing emails, waitlist, etc.

Performance of a Contract — when you place an order or request services.

Legitimate Interests — for website analytics, site maintenance and improvement, order management, fraud prevention, and service operation.

5. Sharing & Disclosure of Personal Data
   We may share your personal data with third-party service providers strictly for performing essential services on our behalf, such as:
   Email marketing and automation

Payment processing

Form and workflow automation

Hosting and website infrastructure providers

Analytics service providers, if used

We do not sell or rent your personal data. We only share data necessary to fulfill the services you request, and we require service providers to adhere to privacy and security obligations.
We may also disclose your data if required by law or to respond to lawful requests by public authorities (e.g. to comply with a subpoena or similar legal process).

6. Data Retention
We retain your personal data only as long as necessary to provide you the services you requested (waitlist management, order processing, customer communication) or as required by law (e.g. tax, accounting, regulatory record-keeping). Once data is no longer needed, we will securely delete or anonymize it.

7. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you have the following rights (subject to applicable exceptions):
Right to Access — request a copy of your personal data we hold.

Right to Correction — correct inaccurate or incomplete data.

Right to Deletion (“Right to be Forgotten”) — request deletion of your personal data.

Right to Portability — receive your personal data in a structured, commonly used, machine-readable format.

Right to Object / Restrict Processing — object to certain processing (e.g. marketing, analytics) or request restriction.

Right to Withdraw Consent — when processing is based on consent (e.g. marketing emails).

Right to Opt-Out of Sale (CCPA) — though we do not sell personal data, you may request that we confirm this and ensure data is not sold.

To exercise your rights, contact us at info@quadpair.ca

8. Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

9. International Data Transfers
If you are located outside of Canada your data may be transferred to, stored and processed in another country. We ensure such transfers comply with applicable law and, where required, provide appropriate safeguards (e.g. standard contractual clauses).

10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post any changes on this page and update the “Effective Date” above. Please review this page regularly.

12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data-subject rights, please contact us:
Quadpair Inc.
Email: info@quadpair.ca